Meet the Staff

Led by a committed Board of Directors, the West View Healthy Living team is comprised of an impressive group of experienced professionals dedicated to providing unmatched quality care. Our leadership team is supported by a staff of highly skilled, compassionate care providers.

Board Members:

  • Mike Force, Chair

  • Don Battershell - Vice Chair

  • Wayne Hochstetler, Treasurer

  • John Fleming, Secretary

  • Carole VanPelt

  • Kathryn Gray

  • Ellen Moore

  • Molly Farley

  • Katherine Gallagher

  • Lynn Sinclair

At West View, we are committed to promoting a culture based on team recognition and career growth. As a result, we are the first choice for the most qualified, well-educated and dedicated professionals working in the senior care and senior living industry.


Bonnie Hall, LNHA

Bonnie Hall, LNHA
Administrator

Bonnie Hall joined the team at West View Healthy Living in March of 2014.

She has over 28 years of experience in the long term setting and has been a Licensed Nursing Home Administrator since 1996. Both of Bonnie's parents were also Licensed Administrator's, so you could say her career came naturally.

Bonnie graduated from Wooster High School and earned a Bachelor of Science in Gerontology from Bowling Green State University with a focus on Long Term Care Administration.

She resides in Wayne County with her Husband John and their three active children. Bonnie enjoys the opportunity to meet new faces and also strengthen the bonds with those she comes in contact with daily.

Bonnie firmly believes in Resident Centered Care and is excited to lead the team at West View Healthy Living with a strong focus on the mission and values of West View.  

Administrator

Doug Sauer

Doug Sauer
Assistant Administrator

Doug Sauer joined the team at West View Healthy Living in October of 2015 after completing his Administrator in Training program that he started under Bonnie Hall in April 2015.

Before joining the team at West View, Doug worked in various institutional pharmacies over 20 years.  Institutional pharmacies provide medications for long term care providers such as West View Healthy Living.  During his career, Doug in various positions including Operations Management, Director Of Human Resources, Director of Operations Excellence, and Manager Of Account Services.

Doug graduated from The College of Wooster and received his Masters in Business Administration from Baldwin-Wallace.

Doug is very excited to be back in Wooster and to be a member of this team.  Having been so involved with numerous nursing facilities throughout the state of Ohio, he is well aware of how special this community is and he is honored to be part of it.  He enjoys the diversity of tasks associated with a Continuing Care Retirement Community

Assistant Administrator

Dr. John K Miller

Dr. John K Miller
Medical Director

In addition to serving as our Medical Director for more than 25 years, Dr. Miller has been with his current private practice, Milltown Family Physicians, since 1980. He is also an active member at Wooster Community Hospital, and his professional organizations include: Wayne County Medical Society, Ohio State Medical Association, Ohio Academy of Family Physicians, American Academy of Family Physicians and the American Medical Association.

Medical Director

Tammy Cruise

Tammy Cruise
Director of Development and Public Relations

As Director of Development and Public Relations, Tammy will be working to increase awareness about the exceptional care and services that are provided at West View Healthy Living. She will also oversee all fundraising and marketing activities to further enhance our mission in the community.  With nearly 20 years of experience as a professional grant writer and working for non-profits in several counties, she will also provide direction and expertise in securing funding for new and existing programs. 

She resides in Wayne County with her husband, Matt.  

Director of Development and Public Relations

Allen Lifer

Allen Lifer
Director of Human Resources
Director of Human Resources

Theresa Ketler, RN

Theresa Ketler, RN
Director of Nursing

Theresa Ketler joined the team at West View Healthy Living in May 2012. She has over 30 years of experience in long term care facilities and has been a Director of Nursing for 6 years. Prior to becoming a Director of Nursing, Theresa held many different positions including developing and directing  a long term care Traumatic Brain Injury rehabilitation unit for 8 years.

Theresa became Director of Nursing for the entire campus here in July 2015. She is also a Certified Dementia Practitioner and developed West View Healthy Living's memory care program” Connecting Seasons”.

Theresa is passionate about providing excellent person centered care and proclaiming The Good News of the Gospel to any who will listen!

 

Director of Nursing

Erin Hill

Erin Hill
Business Office Manager

Erin has been with West View Healthy Living since February 2000.  She has over 20 years’ experience in the medical field business, she previously worked for a doctor’s office and a medical billing agency. As our Business Office Manager, Erin manages the office staff and oversees and manages the accounts payable, accounts receivable, payroll and the Medicare/Medicaid/Insurance billing.  Erin strives to be a good resource for families and residents with their financials needs and questions. She is very helpful with the transitioning of payer changes and provides a good understanding of the process between those changes. 

Business Office Manager

Pastor Kirk Fairhurst

Pastor Kirk Fairhurst
Chaplain

Pastor Kirk Fairhurst became West View's Chaplain in November, 2013. He has worked 20 years as as Pastor and Faith based ministries leading worship, teaching and shepherding of which many of those were in senior care. Pastor Kirk's desire is to encourage Christ-centered, spiritual life among the Residents, their families, staff and visitors.

Chaplain

Nikki Evans

Nikki Evans
Admissions Coordinator

Nikki Evans has worked in the health care field for 6 years in various positions including housekeeping, life enrichment, human resources and admissions. She joined West View in 2014. She truly enjoys her role as admission coordinator and helping individuals and families during this transitional time in their lives.

 

Admissions Coordinator

Pending

Pending
Marketing Coordinator
Marketing Coordinator

Bethany Gerber

Bethany Gerber
Director of Social Services

Bethany Gerber joined the West View Healthy Living team in September 2013. She has been a Licensed Social Worker for 15 years with a focus on adults with severe mental illness and long term care. She graduated from Akron University with a degree in Social Work and has lived in the Wayne County area her entire life. Bethany is a strong advocate for our Residents.

Director of Social Services

Mary Norris

Mary Norris
Life Enrichment Director

Mary is always on the move as she oversees the residents of Town Square Assisted Living, The Manor, and our Independent Living Villas.

Mary encourages our residents to be involved whether it's participating in an activity or volunteering on our Campus.  Mary and her energetic staff always put residents' interests and well-being first to ensure a healthy way of life that motivates both mind and body. "The best part of my job is the joy I feel inside while interacting with a resident!" states Mary.

She prides herself in being accessible to all residents and their family members and encourages their input for resident specific activities and needs. She publishes a monthly newsletter which is distributed and posted on this website.

Life Enrichment Director

Sarah Gentry

Sarah Gentry
Life Enrichment Director, Transitional Care Center

Sarah just joined our team as Activity Director for the Transitional Care Unit in April 2016, but she has three years of experience in a similar position. Her favorite parts of being an activity director are making her residents smile and helping them enjoy their stay. Sarah graduated from Northwestern High School in 2006 and from Mount Vernon Nazarene University with a Bachelor of Arts degree in Music and Worship in 2010. She loves being able to implement her musical gifts into her activities and is delighted to work in an atmosphere that seeks to honor God.  Sarah resides in Wooster with her husband and young daughter and their crazy dog, Thor.

Life Enrichment Director, Transitional Care Center

Jackie Wolff

Jackie Wolff
Volunteer and Program Coordinator

Jackie joined our team in October 2012. She has 20 years of experience in long-term care working as an activities director. Her passion for our residents and her strong interpersonal skills are evidenced through her daily work at West View. Jackie graduated from Hillsdale High School and North Central Technical College with a degree in Human Services. Currently she serves as the Volunteer Coordinator and the Cognitive Enhancement Specialist on Bridges.

Volunteer and Program Coordinator

Dan Wintrow

Dan Wintrow
Director of Dining Services & Catering

Dan has spent his entire career with West View, starting in High School as a dishwasher and moving up to a Dietary Supervisor position while in college. After a brief time working in Human Resources, Dan has returned to Dining Services to follow his passion for hospitality and providing top quality home cooked food. He obtained his certificate as a Certified Dietary Manager in April, 2009 and later graduated from The University of Akron in 2011 with a Bachelor of Business Administration.

Director of Dining Services & Catering

Adam Moore

Adam Moore
Director of Maintenance

When residents have a maintenance problem, Adam Moore is our problem solver. With more than 16 years of professional experience in mechanical/maintenance services, Adam ensures the safety, security and maintenance services within our community. A member of our team since 2015,

Director of Maintenance

Carla Miner

Carla Miner
Director of Housekeeping

Carla began working at West View in 2005 as a Housekeeper/Laundry aid.  She was promoted to Director of the Department in 2011.  Carla has commercial cleaning experience that includes factory, office, and hospitality she also worked as an assistant manager at Hardees Restaurants for several years.  Carla graduated from The Wayne County Schools Career Center with a certificate in clerical services and The University of Phoenix with a bachelor’s degree in business administration.  She is also a Registered Executive Housekeeper and a member of the International Executive Housekeepers Association.

Director of Housekeeping

Pending

Pending
Rehabilitation Director

Matthew Teach became the Rehabilitation Director at West View in 2015. Matt has been a licensed Physical Therapist Assistant (PTA) since 2004, after attending North Central State College on the GI Bill (US Army). His past field experience includes psychiatric care, new contract start ups, regional marketing assistant, as well as working with the geriatric population, all in a skilled nursing setting. Aside from a brief respite during the latter half of 2015, he has been a Director of Therapy since 2005. He has 2 daughters, Madison 18, who will be attending Kent State University this fall and Sidney 15, who attends Norwayne High School as a freshman. He enjoys spending time with his family, The Cleveland Browns, and he knows more about movies than any two people combined.

Rehabilitation Director